If you are not completely satisfied with your order, you may return items in like new conditions within 30 days of delivery for a full refund. In Addition KOPF warrants all KOPF Percussion, KOPF Hardware from defects in material or workmanship. If the product shows any sign of material or workmanship defect, we will replace it at no charge for a period of three (3) years commencing on the date of original retail purchase through an Authorized KOPF Percussion Dealer. KOPF will not guarantee any product that has been lost or damaged by accident, neglect or misuse; including any product that has been altered or been repaired by a non-authorized dealer or individual. This warranty only applies to the original purchaser. Any replaced product will remain under warranty only during the remaining warranty period of the original product purchase.